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Mon, May 18
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Thursday, May 21, 2026
7:30 AM - 8:30 AM
East Coast USA Time
Early Bird Briefing: Key LTC Developments & Regulatory Insights
7:30 AM - 8:30 AM
East Coast USA Time
R800 - Early Bird Briefing: Key LTC Developments & Regulatory Insights
Debbie Jenkins
– Ohio Health Care Association
Erin Hart, CEHCH
– Ohio Health Care Association
Diane J. Dietz
– Ohio Health Care Association B
Tammy Cassidy, RN, BSN, LNHA, RAC-MT, CEAL
– OHCA
Heidi McCoy, RDN, LD, CEHCH
– Ohio Health Care Association
Reimbursement & Financial Strategies
8:45 AM - 9:45 AM
East Coast USA Time
Empathy in Action - a Strategic framework for higher census, better patient experiences, and stronger team retention.
8:45 AM - 9:45 AM
East Coast USA Time
R803 - Empathy in Action - a Strategic framework for higher census, better patient experiences, and stronger team retention.
Kacie Pritt, cota/L
– HCF management, Inc.
Leadership & Management
8:45 AM - 9:45 AM
East Coast USA Time
From Mandatory to Meaningful: Reinventing Training for Today’s Workforce
8:45 AM - 9:45 AM
East Coast USA Time
R806 - From Mandatory to Meaningful: Reinventing Training for Today’s Workforce
Emily Scarbrough McFadden, MPH, CPHQ
– Showd.me
Workforce, Recruitment & Retention
8:45 AM - 9:45 AM
East Coast USA Time
Memory Disco™: Using Music as a Tool for Daily Care
8:45 AM - 9:45 AM
East Coast USA Time
R802 - Memory Disco™: Using Music as a Tool for Daily Care
Kaylie Glenn, BS. Neuroscience
Clinical Excellence, Patient Care & Quality Improvement
8:45 AM - 9:45 AM
East Coast USA Time
PDPM Under Pressure: Getting Paid is Easy, Keeping it Isn't
8:45 AM - 9:45 AM
East Coast USA Time
R805 - PDPM Under Pressure: Getting Paid is Easy, Keeping it Isn't
Mary Pannell, MSN, RN, RAC-CTA
– QRM
Reimbursement & Financial Strategies
8:45 AM - 9:45 AM
East Coast USA Time
Psychotropics, PRNs, and GDRs-Compliance in Practice
8:45 AM - 9:45 AM
East Coast USA Time
R804 - Psychotropics, PRNs, and GDRs-Compliance in Practice
Jessica Stucin, BSN, LNHA, RAC-MT, RAC-CTA, QCP
– MDS Consultants
Kristine Martinez, BSN, RN, RAC-CT, RAC-CTA, DNS-CT, QCP
– MDS Consultants
Regulatory & Compliance
8:45 AM - 9:45 AM
East Coast USA Time
The Administrator-Medical Director Connection & Value-Based Care
8:45 AM - 9:45 AM
East Coast USA Time
R807 - The Administrator-Medical Director Connection & Value-Based Care
Sandeep Patel, MD, CMD
– Eventus WholeHealth
Kimberley Brumfield, FNP-C
– Eventus WholeHealth
Clinical Excellence, Patient Care & Quality Improvement
8:45 AM - 12:00 PM
East Coast USA Time
Approaching Conflict with Clarity and Empathy: A Skill Building Workshop
8:45 AM - 12:00 PM
East Coast USA Time
R801 - Approaching Conflict with Clarity and Empathy: A Skill Building Workshop
Kendra L. Nickel, ACC, SHRM-SCP, MBA
– HCF Management
Jessica M. Hoehn
– HCF Family of Companies
Leadership & Management
10:00 AM - 11:00 AM
East Coast USA Time
Cracking the Communication Code: From Miscommunication to Momentum
10:00 AM - 11:00 AM
East Coast USA Time
R809 - Cracking the Communication Code: From Miscommunication to Momentum
Jill Valdez, MS
– LINK Consulting LLC
Leadership & Management
10:00 AM - 11:00 AM
East Coast USA Time
From Awareness to Action: Proactively Managing ICFIID Challenges
10:00 AM - 11:00 AM
East Coast USA Time
R808 - From Awareness to Action: Proactively Managing ICFIID Challenges
Heida Hill
– 19 Services, Inc.
Suzy L. Pelok
– 19 Services
Clinical Excellence, Patient Care & Quality Improvement
10:00 AM - 11:00 AM
East Coast USA Time
Medicare Advantage and Prior Authorization: What can we do?
10:00 AM - 11:00 AM
East Coast USA Time
R811 - Medicare Advantage and Prior Authorization: What can we do?
Robert Latz, PT, DPT, CHCIO, CDH-E, LFCHIME, FHIMSS
– Trinity Rehabilitation Services
Bob Hammergren, PT, MPT, CEHCH, LNHA
– Trinity Rehab Services
Tanya Cooke, PTA, RAC-CT
– Trinity Rehabilitation Services
Reimbursement & Financial Strategies
10:00 AM - 11:00 AM
East Coast USA Time
The future of falls. CMS' claims based initiative.
10:00 AM - 11:00 AM
East Coast USA Time
R810 - The future of falls. CMS' claims based initiative.
Joel W. VanEaton, RN, BSN, RAC-CTA, MTA
– Broad River Rehab
Regulatory & Compliance
10:00 AM - 11:00 AM
East Coast USA Time
Walking in Their Shoes: Building Empathy Through Dementia Care Training
10:00 AM - 11:00 AM
East Coast USA Time
R813 - Walking in Their Shoes: Building Empathy Through Dementia Care Training
Jodi Snider, LISW-S, LICDC-CS
– Ohio Dept. of Aging
Clinical Excellence, Patient Care & Quality Improvement
10:00 AM - 11:00 AM
East Coast USA Time
Winning the Workforce Challenge: Marketing and Innovation in Senior Living
10:00 AM - 11:00 AM
East Coast USA Time
R812 - Winning the Workforce Challenge: Marketing and Innovation in Senior Living
Melissa Smalley, BS, MBA, LNHA
– Marketing Essentials
Workforce, Recruitment & Retention
11:15 AM - 12:15 PM
East Coast USA Time
A Commonsense Approach to Emotional Trauma and Why we ask, "Why?”
11:15 AM - 12:15 PM
East Coast USA Time
R815 - A Commonsense Approach to Emotional Trauma and Why we ask, "Why?”
Judy Salisbury, B.C.Ed.
– Logos Presentations
Leadership & Management
11:15 AM - 12:15 PM
East Coast USA Time
A Practical Guide to Reducing Falls, Pressure Injuries, and Weight Loss
11:15 AM - 12:15 PM
East Coast USA Time
R819 - A Practical Guide to Reducing Falls, Pressure Injuries, and Weight Loss
VERONICA CEASER, MSN, MBA, LNHA, RN, GERO-BC
– GEM HEALTHCARE CONSULTING
Clinical Excellence, Patient Care & Quality Improvement
11:15 AM - 12:15 PM
East Coast USA Time
Creating a Winning Recruitment and Retention Strategy
11:15 AM - 12:15 PM
East Coast USA Time
R818 - Creating a Winning Recruitment and Retention Strategy
Lisa Thomson, BA, LNHA, HSE, CIMT
– Pathway Health
Workforce, Recruitment & Retention
11:15 AM - 12:15 PM
East Coast USA Time
Effective Psychotropic Reduction in Long Term Care
11:15 AM - 12:15 PM
East Coast USA Time
R820 - Effective Psychotropic Reduction in Long Term Care
Nancy Istenes, DO, CMD, FACP
– Saber Healthcare Group, LLC
Janeen Earwood, PT, CHC, WCC, CLT
– Saber Healthcare Group
Clinical Excellence, Patient Care & Quality Improvement
11:15 AM - 12:15 PM
East Coast USA Time
From Diagnosis to Documentation: Best Practices for Behavioral Health in Skilled Nursing and Assisted Living
11:15 AM - 12:15 PM
East Coast USA Time
R816 - From Diagnosis to Documentation: Best Practices for Behavioral Health in Skilled Nursing and Assisted Living
Michael R. Goldsmith, LMSW CCTSI
– Behavioral Care Solutions
Regulatory & Compliance
11:15 AM - 12:15 PM
East Coast USA Time
Stronger Together: How SNF–Health Plan Partnerships Can Meaningfully Improve Patient Outcomes, Quality, and Operational Performance
11:15 AM - 12:15 PM
East Coast USA Time
R817 - Stronger Together: How SNF–Health Plan Partnerships Can Meaningfully Improve Patient Outcomes, Quality, and Operational Performance
Sarah D. Ortlieb, PT, MBA
– AHCA
George Fields
Shana ORoark, MSN, FNP-C
– Molina Care Connections
Tara L. Bolsinger, CNP
– Molina Care Connections
Liz Queen, CNP
– Molina Care Connections
Leah Elliott
– American Healthcare Association
Reimbursement & Financial Strategies
11:15 AM - 12:15 PM
East Coast USA Time
The Inner Game of Accountability: Leading with Clarity and Compassion
11:15 AM - 12:15 PM
East Coast USA Time
R814 - The Inner Game of Accountability: Leading with Clarity and Compassion
Shyam Suchak, MOL,MA, PHR,LPC,NCC
– Anne Grady Services
Leadership & Management
